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9:00am: Ask Randi a Question - Apple Services

Monday, November 2, 2020, 9:00 AM until 10:30 AM
SBCC Zoom Room. Upon registration you will receive a link to join Zoom room.

Additional Info:
Randi Thekan
520.303.5526 (p)
Other Devices
Registration is required
Payment In Full In Advance Only
Available Slots:
No Fee



COURSE PREREQUISITES - Have a working knowledge of your computer and your mobile devices. (iPhone and iPad) Make sure you have the latest operating system and programs on your computers and mobile devices. (Minimum OS and iOS requirements: macOS 10.15.6 aka Catalina, iOS 13.7, and iPadOS 13.7. All apps and programs need to be up to date.) Have intermediate computer skills. Have the Zoom App installed on your iPad or computer and arrive 10 minutes early to class to make sure you have access to Zoom.


COURSE DESCRIPTION - One 75 minute session.


This class is for the Mac, iPad, or iPhone User who has unanswered how to questions about the following Apple Services:


2 factor Authentication

Apple Store

Health & Fitness (watch/iPhone

Air Pods Pro Noise cancelling

Apple Support


App Store

Apple System Status

iCloud Drive (MacOS) & Files (iOS /iPadOS)

Apple Arcade

Apple TV +

iCloud Storage

Apple Card

Backing Up (manual & automatic)


Apple Care vs. Apple Care +



Apple ID

Car Play


Apple Manuals

Control Center

Starter Guides for Apple Programs

Apple Maps

Controlling Spam

Sync (A whole class has been scheduled.)

Apple Music

Face ID

Touch ID

Apple News & Apple News +

Family Sharing

Updates (manual & automatic)


There is a pdf document that a student can download and explore any time is already on the SBCC eLearning website. Because Macs, iPads, and iPhones have their own operating systems, these devices work a tad differently depending on the program you want to use on which device. When applicable, information for the Apple Watch is given depending on the program. In this class, you will be given an orientation to this pdf document, so you can navigate through it whenever you wish. The instructor will answer questions from student in a Round Robin format. A student may say “pass” if they want when it is his/her time.

COURSE MATERIALS – This class will be using Zoom. Have the Basic Apple Programs file already downloaded to your computer before class. Also, please write down any questions you may have before class. If you need special accommodations, let the instructor know in an email when you register for the class.


INSTRUCTOR - Randi Thekan

See the Contact Us page on club website for my contact information

Updated 9/7/2020